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EDD warns customers after several reports of text message scam

EDD warns customers after several reports of text message scam
MANY OF THOSE WERE IN THE LEISURE AND HOSPITALITY INDUSTRY. ## WHILE THE UNEMPLOYMENT AND JOB NUMBERS ARE IMPROVING.. THE STATE IS FALLING BEHIND AGAIN IN ITS UNEVEN EFFORTS TO WHITTLE DOWN BACKLOGGED JOBLESS APPLICATIONS. ACTION NEWS 8 REPORTER CHRISTOPHER SALAS HAS MORE ON THE NUMBERS IN OUR TOP STORY. NEW NUMBERS RELEASED BY THE EMPLOYMENT DEVELOPMENT DEPARTMETN SHOW THE BACKLOG OF CASES IS GROWING.. DESPITE LESS FILIS NG BEING MADE IN THE STATE... RIGHT NOW... OVER 1 MILLION CALIFORNIA HNSAVE FILED CLAIMS THAT HAVE YET OT BE PAID OR RESOLVED .. THIS OVERALL TOTAL BREAKS DOWN INTO TWO NUMBERS... THOSE WHO STILL NEED TO CERTIFY FURTHER INFORMATION. .. WHCIH MAKE UP A MAJORITY OF CASES.. AND THOSE WHO HAVE BEEN WAITING FOR AT LEAST 3 WEEKS.. IN THAT LATTER AMOUNT.. YOU CAN SEE SINCE APRIL 10.. THE EDD HAS FALLEN BEHIND.. THE NUMBERS STEADILY CLIMBING.. 40:34 "EDD is now paying 1 and a half billi donollars in claims a week ." TESTIFYING BEFORE THE STATE ASSEMB. LY EDD DIRECTOR SAZ NE TOUTED THE CHANGES MADE AT THE DEPARTMENT.. INCLUDING EXPETIDED TRAINING HUNDREDS OF NEW STAFF... EXPEDITING THE CALL PROCESS.. AND EFFORTS TCOO MBAT FRAUD 50:48 "We intend to make every effort to hold those criminals accountabl" e. STATE OFFICIALS ESTIMATE 11 BILLION OF DOLLARS IN FRADULA NT CLAIMS HAVE BEEN PAID.. ALONG WITH AN ADDITIONAL 19 BILONLI IN SUSPICIOUS CLAIMS.. IN MONTEREY COUNTY.7 . PEOPLE .. INCLUDING 5 IN THE JAIL.. WERE CHARGED WIHT DEFRAUDING MORE THAN 40-GRAND.. DOZENS OF MORE ARRESTS HAVE TAKEN PLACE.. AND NEW SECURITY MESASURES HAVE BEEN ADDED TO PREVENT FUTURE FRAUD.. BUT THE DEPARENTM ADMITS.. IT HAS SLOWED THEM DOWN. 52:24 "Our fraud filters have unwittingly swept up legitimate claimants, so we're still in a place whe re we have to reasses those filters." 50:10 "Our new efforts curbed fraud, but they've added anothelar yer of review. This new measure has stopped billions of dllars in potential 500 :2 however, we have not y struck the balance we edne between security and speed." AS FOR UNFILED UNEMPLOYMENT CLAIMS ON THE CENTRAL COAST.. THOSE NUMBERS ARE D
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EDD warns customers after several reports of text message scam
The Employment Development Department is warning Californians to be aware of a scam where customers receive a text message seemingly from the department or Bank of America.EDD said scammers are pretending to be the unemployment agency or Bank of America to trick people into giving up personal information through text message.The department said it has received several reports of the scam. The text messages often include a link that claimants are asked to put personal information into.Anyone who is unsure of whether a text message is legitimate can check their UI Online account or mailed notices to verify the information.In a press release sent out Monday, EDD gave some tips on how to determine if a text message is a scam, including:Any text messages asking to reactivate cards are scamsAvoid clicking unexpected links claiming to be from the EDD or Bank of AmericaCustomers can call Bank of America directly using the number on the back of their debit card to verify a text messageEDD only sends messages from the number 510-74 or 918-06. However, scammers may be able to fake this number as well.--Video from previous broadcast.

The Employment Development Department is warning Californians to be aware of a scam where customers receive a text message seemingly from the department or Bank of America.

EDD said scammers are pretending to be the unemployment agency or Bank of America to trick people into giving up personal information through text message.

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The department said it has received several reports of the scam. The text messages often include a link that claimants are asked to put personal information into.

Anyone who is unsure of whether a text message is legitimate can check their UI Online account or mailed notices to verify the information.

In a press release sent out Monday, EDD gave some tips on how to determine if a text message is a scam, including:

  • Any text messages asking to reactivate cards are scams
  • Avoid clicking unexpected links claiming to be from the EDD or Bank of America
  • Customers can call Bank of America directly using the number on the back of their debit card to verify a text message
  • EDD only sends messages from the number 510-74 or 918-06. However, scammers may be able to fake this number as well.

--Video from previous broadcast.