EDD warns customers after several reports of text message scam
The Employment Development Department is warning Californians to be aware of a scam where customers receive a text message seemingly from the department or Bank of America.
EDD said scammers are pretending to be the unemployment agency or Bank of America to trick people into giving up personal information through text message.
The department said it has received several reports of the scam. The text messages often include a link that claimants are asked to put personal information into.
Anyone who is unsure of whether a text message is legitimate can check their UI Online account or mailed notices to verify the information.
In a press release sent out Monday, EDD gave some tips on how to determine if a text message is a scam, including:
- Any text messages asking to reactivate cards are scams
- Avoid clicking unexpected links claiming to be from the EDD or Bank of America
- Customers can call Bank of America directly using the number on the back of their debit card to verify a text message
- EDD only sends messages from the number 510-74 or 918-06. However, scammers may be able to fake this number as well.
--Video from previous broadcast.